Effective Date: October 21, 2026
Welcome to Scentsium! Our subscription service makes it convenient to receive your favorite products automatically without having to place a new order each time.
By purchasing a subscription through Scentsium.com, you agree to the following terms and conditions.
1. Subscription Orders
Scentsium offers recurring delivery options on select products. When you subscribe, you authorize Scentsium to automatically process and ship your selected products according to the delivery schedule you choose at checkout.
Subscription availability, pricing, discounts, and delivery frequencies are displayed on eligible product pages.
2. Automatic Billing and Renewal
Subscriptions automatically renew according to your selected delivery frequency until canceled.
By enrolling in a subscription, you authorize Scentsium to charge your selected payment method for each recurring order, including applicable shipping charges and taxes.
The amount and frequency of recurring charges will be disclosed before you complete your purchase.
3. Subscription Pricing and Discounts
Subscription customers may receive special pricing or discounts on eligible products.
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Subscription discounts apply only to qualifying products.
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Promotional codes may not be combined with subscription discounts unless specifically permitted.
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Subscription prices and promotional offers may change.
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Customers will receive advance notice of changes to their recurring subscription price, as required by applicable law.
4. Cancel Anytime
You may cancel your subscription at any time without a cancellation fee.
To cancel your subscription:
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Visit Scentsium.com and sign in to your customer account.
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Navigate to your subscription management section.
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Select the subscription you wish to cancel.
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Follow the cancellation instructions.
You may also contact Scentsium through our website for assistance.
Cancellations take effect for future billing cycles. Orders already processed or shipped may not be eligible for cancellation.
There is no minimum subscription commitment unless explicitly disclosed when you subscribe.
5. Pause, Skip, or Modify Subscriptions
Where available, customers may manage their subscriptions by:
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Pausing or resuming recurring deliveries.
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Skipping an upcoming shipment.
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Changing the delivery frequency.
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Updating shipping addresses.
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Updating payment information.
Changes must be completed before the next order is processed to apply to that order.
6. Shipping and Delivery
Subscription orders are shipped according to the selected delivery schedule.
Shipping charges, if applicable, will be disclosed during checkout. Delivery dates are estimates and may vary due to carrier delays, holidays, weather conditions, or other circumstances beyond our control.
Customers are responsible for maintaining accurate shipping information.
7. Returns and Refunds
Subscription purchases are subject to Scentsium's standard Return and Refund Policy, including any applicable product-specific restrictions.
Canceling a subscription does not automatically cancel or refund an order that has already been processed.
If you receive an incorrect, damaged, or defective product, please contact Scentsium for assistance.
Nothing in this policy limits rights or remedies provided under applicable consumer protection laws.
8. Failed Payments
If a recurring payment is declined, Scentsium or its payment processor may attempt to process the payment again.
Subscription orders may be delayed or suspended until valid payment information is provided.
Customers are responsible for keeping their payment information current.
9. Product Availability
All subscription orders are subject to product availability.
If a subscribed product becomes temporarily unavailable, Scentsium may delay the shipment or contact you regarding available options.
We will not substitute a different product or charge a different amount without appropriate authorization.
10. Changes to Subscription Terms
Scentsium reserves the right to update this Subscription Terms & Policy.
Material changes affecting existing subscriptions will be communicated as required by applicable law. Changes to recurring prices, billing frequency, or other material subscription terms will be handled in accordance with applicable notice and consent requirements.
11. Customer Support
We want your subscription experience to be simple, convenient, and enjoyable.
If you have questions about your subscription, billing, deliveries, or cancellation, please contact us through our website.
Website: https://scentsium.com
12. Agreement to Terms
By completing a subscription purchase, you acknowledge that you have reviewed and agreed to these Subscription Terms & Policy and authorize recurring charges according to the subscription details presented at checkout.
Thank you for choosing Scentsium!
We're delighted to help you keep your favorite scents and products on hand.